The Basics:
What you'll need to know before getting started
Step 1: Sign up for a an account with a SIP (VOIP) provider for call termination and send the info to support@augutech.com
Step 2: After your dialer is up and running, to go the Dialer Login email that was sent to you from our Support team
Step 3: Go to the Dialer Admin link in the email and add your system agents after viewing the "Adding a User" tutorial
Step 4: Add a Campaign after watching the "Adding a Campaign" tutorial
Step 5: Add a new List and load your leads after watching the "Loading Leads" tutorial
Step 6: Add a new Script after watching the "Adding a Script" tutorial (Optional)
Step 7: Download the Softphone on all agents' computers after watching the "Softphone Download" tutorial
Step 8: Login agents to the Agent interface provided to you in the Login email after viewing the "Agent Login" tutorial
Step 9: Monitor or Listen-in to your agents after viewing the "Monitor / Listen-In" tutorial (Optional)